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Human Resources

Employee Assistance Program

Washoe County's Employee Assistance Program (EAP) through GuidanceResources® provides resources and information for personal and work-life issues. Services are confidential and provided at no cost to qualifying employees and their dependents. The GuidanceResources® program is available 24 hours a day, 7 days a week.

Services include short-term counseling, financial and legal information, work-life solutions, and online resources. 

Counseling Services Financial Resources Legal Resources Work-Life Solutions Online Support
Six face-to-face counseling sessions Financial Experts can assist with a wide range of issues Staff attorneys available for legal issues Unlimited referrals and resources Online support available 24/7
  • Anxiety, stress 
  • Grief
  • Substance abuse
  • Relationship/martial conflicts
  • Financial planning
  • Taxes
  • Relocation
  • Budgeting bankruptcy 
  • Divorce, adoption
  • Family law, trust
  • Local representation
  •  30-minute consultation
  • 25% reduction in fees
  • Child/elder care referrals
  • Planning events
  • Pet care/insurance
  • Contractor referral
  • Moving company referrals 
  • Articles
  • Podcast 
  • On-demand videos
  • "Ask the Expert"



 

To arrange for a confidential visit with a counselor, to request a telephone consultation, referral or receive assistance with online resources, call 844-209-0463.  The toll-free number gives you direct 24/7 access to a GuidanceConsultant who will answer your questions and refer you to a counselor or other resources.

To access the online resources, visit www.guidanceresources.com and enter the Web ID: WCEAP. You can also download the GuidanceResources® Now mobile app (Apple store or Google Play).  

Watch a demo on the GuidanceResources Online Digitial Platform GuidanceResources Digital Experience Walkthrough

GuidanceResources EAP Logo 

 

Call 311 to find resources, ask questions, and utilize Washoe County services. Learn More »
Call 311 to find resources, ask questions, and utilize Washoe County services. Learn More »